Questions
The things makers ask most — about how ArtisanFlows works, what it costs, and where your data lives. Still stuck? Get in touch.
Getting started
Do I need a credit card to start?
No. The 14-day free trial needs no card — sign up and you’re in.
How long does setup take?
Most makers run their first batch the same day. Pick your craft, add a few ingredients or recipes, and go — there’s no onboarding call to book.
Can I switch crafts later?
Yes. The owner can switch the workspace’s craft in settings at any time, and your existing recipes are kept.
What it does
Which crafts are supported?
Bread, cheese, and chocolate are live today, each with its own domain-specific modules. Charcuterie and confectionery are on the roadmap.
What can it actually do?
Everything from raw ingredient to wholesale order: recipes and costing, production batches, scheduling, inventory and finished goods, wholesale orders and invoicing, food-safety and compliance records, label PDFs, and full lot traceability.
Will it help me price my products?
Yes — it tracks true cost per unit (ingredients, milk, labor, scrap) and shows live margin by SKU, so you can price with confidence instead of guesswork.
Does it handle wholesale orders and invoices?
Yes. Take wholesale orders, map them to production, fulfil from finished-goods stock, and send invoices with per-account pricing. Standing orders are built in: set a customer's weekly order once and the system creates each week's orders — and feeds them into your production plan — automatically.
What about the EU deforestation rules (EUDR) for cocoa?
From mid-2027 even small chocolate makers selling in the EU must be able to show which farm and lot their cocoa came from. ArtisanFlows records farm, origin and supplier lot on every ingredient and traces them through to each finished bar, so the records the regulation asks for already exist in your workspace.
Can my whole team use it?
Yes — every plan includes unlimited users. Invite your team with owner, manager, and producer roles, assign batches, and share a shift log.
Pricing & payments
How much does it cost?
Start free for 14 days, then choose the plan that fits your size. See the current plans on the pricing page.
How do I pay?
By card through Stripe, our payment provider. You manage everything — upgrade, downgrade, or cancel — from the billing portal.
Can I cancel anytime?
Yes. Manage or cancel your subscription yourself from the billing portal — no email required, no lock-in.
What happens when the trial ends?
Nothing is charged automatically without a card. If you don’t add a plan, your workspace simply pauses — your data stays put until you’re ready.
Your data
Is my data mine?
Always. Export everything to JSON whenever you like, and delete your account on request.
Where is my data stored?
In the EU, on managed Postgres. Your recipes and formulations are private to your workspace and never shared or used to train anything.
Is it secure?
Each workspace is fully isolated — one producer can never see another’s data — and access is role-based. See our Privacy page for the details.
Follow us
Product updates, new craft modules, and behind-the-bench notes.